78bat FAQ — Answers to All Your Questions

After logging in to 78bat, go to the Cashier or Deposit option and select bKash. Send the bKash payment to the specified number and submit your transaction ID. Your account is usually credited within a few minutes. If you run into any issues, let us know via live chat — the support team will help you right away.

78bat does not charge any deposit fees. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction charges. Check your mobile wallet app or their website directly to find out about those charges.

Sometimes there can be a short delay due to network congestion. Wait a few minutes first and refresh the page. If more than 15 minutes have passed, contact us via live chat with your transaction ID and the time of the transfer. The support team will verify and resolve the issue quickly.

Yes, Nagad is a fully supported payment method at 78bat. The process is the same as bKash — go to the Cashier, select Nagad, make the payment as instructed, and submit the reference number. You can also deposit using Rocket, which is Dutch-Bangla Bank's mobile wallet.

The minimum deposit at 78bat is ৳500. This applies equally to all three methods — bKash, Nagad, and Rocket. Similarly, the minimum withdrawal amount is ৳500, and withdrawals are usually completed within 15 minutes to 2 hours.

Once a welcome bonus is activated, it generally cannot be cancelled. If you think a bonus is not right for you, make that decision before depositing. For any questions about bonuses, speak to the support team via live chat — they will point you in the right direction.

No, each player can receive the welcome bonus only once — at the time of their first deposit. It is an introductory offer for new accounts. Attempting to claim it multiple times by opening several accounts with the same ID or device may result in account suspension.

The welcome bonus has a set expiry period. If the wagering requirement is not met within the given time, the bonus may expire automatically. You can see the exact number of days in the bonus details section of your account. To make sure you use it in time, start playing as soon as possible after receiving the bonus.

Slot games, fishing games, and arcade-style games generally count toward the wagering requirement. However, different rules may apply for live casino games or certain specific games. Check the bonus terms in your account or contact live chat support for the full list.

The wagering requirement for the 78bat welcome bonus is 15 times (15x), and it is calculated on the bonus amount only — not the deposit. For example: if you deposit ৳1,000, you will receive ৳1,000 as a bonus. You will need to wager that ৳1,000 bonus × 15 = ৳15,000 before withdrawing any bonus winnings. The maximum bonus amount is ৳15,000 — meaning if you deposit ৳15,000 or more, you will receive a ৳15,000 bonus and your total balance will be ৳30,000 or more.

78bat is fully playable from a mobile browser — on both Android and iOS devices. Tablets and desktop computers work fine too. No separate app download is needed; all features are accessible from Chrome, Firefox, or Safari.

First, check your internet connection. If your connection is good but the page is still loading slowly, clear your browser's cache and cookies. On Android Chrome: Settings → Privacy → Clear Browsing Data; on iOS Safari: Settings → Safari → Clear History and Website Data. Reopening the page after this usually resolves the issue.

If the connection drops, the system confirms the game result from the server side. In most cases, you will be able to see the result of your round once you reconnect. If there is any uncertainty about a bet, contact support via live chat or email at [email protected] — they will check the logs and reach the correct conclusion.

With 78bat open in your browser, on Android Chrome tap the menu (three dots) → select "Add to Home Screen". On iOS Safari, tap the share icon → select "Add to Home Screen". A shortcut icon will be created on your home screen that works just like an app — very convenient for quick access.

No separate app download is needed — 78bat is a fully browser-based platform. Slots, fishing games, live casino, cricket betting — everything can be enjoyed directly from your mobile browser. Use an updated browser and make sure you have a stable internet connection for the best experience.

For a strong password, use a mix of uppercase letters, lowercase letters, numbers, and a special character (such as @, #, !). The password should be at least 8 characters long. Avoid easily guessable passwords (such as 12345 or your date of birth), and do not use the same password anywhere else.

Yes, you can log in from any device or browser using your username and password. There may be an additional verification step the first time you log in from a new device. For security, it is best to avoid logging in over public Wi-Fi, and make sure to log out when you are done.

No, only one account per person is permitted at 78bat. Creating multiple accounts from the same information or device may result in all accounts being suspended, with the risk of any accumulated balance being voided. If you have a problem with an existing account, contact support directly.

Login issues can have several causes — an incorrect username or password, Caps Lock being on, or the account being temporarily restricted. First, carefully retype your password. If the problem persists, use the "Forgot Password" option or let the support team know via live chat.

On the login page, click the "Forgot Password?" link and enter your registered email or mobile number. A verification code will be sent by the system — use it to set a new password. If the verification code does not arrive or you need further help, contact us via live chat or email at [email protected].